One of the things I’ve noticed recently on LinkedIn is that a few of my contacts still have profiles showing they are employed by a firm they’re no longer with. Presumably their account is either inactive or they haven’t bothered to update it.
While that doesn’t reflect particularly well on them, it could have huge implications for their previous employer. In fact, a couple of clients have asked me if I know how to get their company details removed from ex-employees profiles.
I asked LinkedIn and, while it is possible for organisations to get the link from a person to their company page removed (you just need to email LinkedIn customer services at http://help.linkedin.com), LinkedIn can’t amend a user’s profile in any way, shape or form without a user’s permission.
So, what can you do?
If you email the person’s account details and the name of the company with which they are wrongly affiliated to LinkedIn, LinkedIn will contact them to ask them to update their account details. While that is definitely the first step for anyone with this problem, I’d recommend trying to prevent this from happening in the first place.
How can you try to prevent this from happening?
I would include updating LinkedIn (and other relevant social media) profiles as part of your exit process. This would mean that during a person’s last week (assuming they are on LinkedIn) you would ask them to change their current position and to list you as a past, rather than current, employer.
How do they amend this information?
To change this information, the person needs to:
- log into their LinkedIn account,
- select ‘Edit Profile’ in the drop down box under ‘Profile’,
- click on the ‘Edit’ button next to their current position,
- uncheck the tick box next to the words ‘I currently work here’,
- put in the month and year they left the role into the boxes that appear next to the start date
- push the ‘Update’ button
- select ‘Edit’ next to their name at the top of their profile
- delete the text in the ‘Professional Headline’ box
- remove your company website from their profile
- remove your contact information/telephone numbers/any Twitter or blog accounts etc associated with your organisation
Someone should then check their profile prior to them leaving to ensure that everything that needs to be has been removed.